We get it. You've got a lot of choices when it comes to online retailers. Here's why we think you should shop with us at Electric Fireplaces Inc.
All About The Customer: Electric Fireplaces Inc is dedicated to serving you the customer and providing you with the absolute best shopping experience. As a company our future is built on solid relationships and happy, satisfied customers. We are building for the future not just a business.
FREE Shipping: We offer free shipping on all orders anywhere in the Continental United States (lower 48 U.S. States).
Sales Tax Savings: You only pay sales tax if you are located in our home state of Texas.
Our Satisfaction Guarantee: At Electric Fireplaces Inc we want you to be satisfied with your purchase and enjoy it for many years to come. We are fortunate to be partnered with some of the top brands in the industry and therefore our products are of the highest quality. We offer our Satisfaction Guarantee with our 30 Day Return Policy. We ask that you please contact us for instructions and return authorization instructions within 30 days of your purchase. We also ask that you return the item in the original packaging, with all original content and in sellable condition.
Price Match Guarantee: If you find any Electric Fireplace model that we carry at a cheaper price, we will match and possibly beat it (must be sold by an authorized reseller/dealer/distributor of the manufacturer). We reserve the right to verify the authorization of the reseller.
Excellent Customer Service: We strive to be the best in industry with our customer service and satisfaction. That's why from the moment you first contact us we will give you the best advice and guidance and help you find the perfect fit for your budget.
Authorized On-Line Dealer: It is very important you purchase from a trustworthy source that manufacturers endorse and have authorized to sell their products. We are authorized dealers for all the brands we represent which means that we have direct relationships with each manufacturer concerning warranty, regulated pricing and service issues. Unfortunately there are a lot of unauthorized retailers out there and they cannot provide or guarantee resolutions with warranty and service. It is always safer to purchase and work with an authorized dealer when you are making your purchase.