Electric Fireplaces Inc offers a Price Match guarantee. If you find a lower price for the exact same item elsewhere on line or at a local retailer we will match or beat that price. For the fastest way to achieve this please contact us at (866) 966-9687 or via Live Chat.
Price Match Procedure
- Please notify us via Email, Phone, or Live Chat. We will verify the information that is provided before we can price match the item.
- We will only Price Match to Authorized Dealer Only. This can be verified through the manufacturer on their website or by calling them.
- If the other company is not an authorized dealer we will give you the best price we can.
- Please provide the entire copy of the ad, invoice, quote, screen shot or similar items. If it is online we ask you to please provide the link to the website. It needs to indicate a present date as we do not price match to offers that have expired.
- Verbal offers- Since there is no way for us to verify a verbal price you have been given we will give you the best price we can get at that time.
- The lower price has to include shipping and tax. We will match or beat price including tax and delivery.
- The item(s) at competitor site or location MUST be In Stock and in Brand New Condition.
- We do not price match split orders. For example: Our price on a certain fireplace is better than elsewhere but you find a cheaper accessory. In this instance we will price match to full purchase to the other vendor plus the accessory item.
There are some brands that are not allowed to Price Match at all. Please consult our support team for full details.
- Price Match Policy does not apply to closeout sales, warehouse specials, refurbished, used or damaged items.
- Price Match cannot be combined with other offers.
- We do not Price Match to auction sites and vendors such as craigslist, e-bay or other similar sites.
If you have any additional questions please contact us: