Here at Electric Fireplaces Inc, we want to offer you the best prices online.
If you find a lower price for the exact same item elsewhere on line or at a local retailer we will match or beat that price. Please note this does not apply to all products in the store.
For the fastest way to achieve this please contact us at (866) 966-9687 or via Live Chat.
For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.
Electric Fireplaces Inc is committed to providing the most outstanding and personalized customer service in our industry. Our friendly and helpful service team members are experts in electric fireplace specification and selection. Our team is empowered to make your experience a positive one.
If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.
Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach out to you via email or phone and you may choose to either wait or see if their is another option that suits you.
Please allow 1-3 days for processing your order.
Shipping
We ship to the lower 48 continental United States only at this time.
Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping questions, feel free to ask on the chat or email us at support@electricfireplacesinc.com.
We will send tracking information by email the same day the shipping tracking number is created and available.
Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM(S). Signing for the receipt of a damaged product removes the liability of the shipping company and Electric Fireplaces Inc. Once you accept your shipment as non-damage, your item is your property.
Shipping timeline is an estimate. Please call or message us for precise ETAs.
Napoleon 50" CLEARion ELITE See-Thru Electric Fireplace
The Napoleon 50-inch CLEARion ELITE See-Thru Electric Fireplace is the industry’s first truly see-through electric fireplace. The all-new upgraded version now offers a truly unique option that allows for various stages of privacy. The patent pending privacy glass feature allows you to instantly change the fireplace from fully see-through, to semi see-through to opaque (not see through). This gives you the option to select the amount of desired privacy between the teo rooms that share the wall. With its enhanced design that not only adds a dramatic focal-point to your room, it also gives the illusion of a larger space with the ability to see beyond and into the next room.
Included with the Elite unit are two thin black power coated surrounds (one per side). For installations into a double 2x4 wall a thicker depth trim kit is sold separately in both black and stainless steel.
The CLEARion elite is perfect for dividing a family room from a dining room or a sitting room from a bedroom or even a reception area from a waiting room, your possibilities are endless. As a direct-wired unit, the CLEARion Elite can deliver anywhere from 5,000 BTUs for warming areas up to 400 Sq. Ft. (120V) or 10,000 BTUs for warming areas up to 800 Sq. Ft. (240V).
With its stunning 3-D flame effect and adjustable brightness levels, the Napoleon CLEARion Elite creates the appearance of real flickering flames with a stunning effect. Choose from traditional orange flames, contemporary blue or a unique combination of the two. You can use the included stylish log set with topaz glass and has the option to change to a clear crystal ember bed. If you want an even more customized look you can activate the ember bed lighting which gives you the choice of 15 gorgeous color options that include Orange, Red, Blue, Yellow, Green, Purple, Sky Blue, Purple/Red, White, Pink, Yellow/Green, Ice Blue, Orange/Red, Light Green, Magenta and an autocycle setting. The ambiance created by this advanced lighting and projection technology is truly a sight to see and will create a dramatic and elegant display for your rooms. To control these beautiful displays there is a multi-function remote control that is included.
Key Features
First true, 2-sided, see-thru electric fireplace
Direct-wire to 120V/240V
Up to 10,000 BTUs and 3,000 Watts
Privacy Glass Feature- Able to switch between transparent, semi-transparent & fully opaque
Warms up to 800 Sq. Ft. with supplemental heat
Fifteen different ember bed color options; Orange, Red, Blue, Yellow, Green, Purple, Sky Blue, Purple/Red, White, Pink, Yellow/Green, Ice Blue, Orange/Red, Light Green, Magenta plus an autocycle setting
3 flame color options: blue, orange and multi-color
Five different flame speed options
Includes both South Beach logs, Clear Embers, and Topaz Glass Embers
Crystal Media Included
High intensity LED lights provide day or night intensity and require no servicing
Simple framing installation (8" wall thickness)
Two thin black powder coated surrounds included, one per side
Full feature remote control included (controls flame speed, color, brightness, blower, heat output and timer)
Can be hard wired to 120V or 240V
Key Features & Benefits
Black Trim Kit included with unit
Crystal Media
Log Set
Available Options for the Napoleon CLEARion Elite Electric Fireplace
Optional Stainless Steel Trim Kit for 2x4 Wall Installation (You can add this above under the optional accessories area)
Electric Fireplaces Inc offers FREE Shipping on all purchases anywhere in the continental USA (lower 48 U.S. states).
Items are processed within 2-3 business days. Some items ship same day if ordered before 12PM CST
Shipping times may vary based on the product(s) and manufacturer lead time and depending on the final destination. All items are delivered via FedEx, UPS, USPS or by a reputable Freight Carrier.
Shipping Dimensions over 50” Wide or 100 lbs will be shipped via Freight Carrier the carrier will contact you to arrange delivery time.
Items below 50” Wide & 100 lbs will be shipped via UPS or FedEx small package.
Freight Shipments are Curbside Delivery in a residential area. You may/will need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport but not required to do so. If you require Inside Delivery, please notify us at the time of placing your order. E-Mail: support@electricfireplacesinc.com (additional fee applies for Inside Delivery).
Please inspect carefully the carton and contents of your product when it arrives. If the product is damaged, document it on the driver's delivery receipt and contact us immediately (E-Mail: support@electricfireplacesinc.com) no later than 24 hours from delivery time. We cannot accept responsibility for a damaged shipment if it is not noted as such on the driver's delivery receipt. Damage must be noted at the time of delivery.
*All Order Cancellations Must Be Done 24 Hrs After Placing Order - After that period the Return Policy takes effect.
All About The Customer: Electric Fireplaces Inc is dedicated to serving you the customer and providing you with the absolute best shopping experience. As a company our future is built on solid relationships and happy, satisfied customers. We are building for the future not just a business.
FREE Shipping: We offer free shipping on all orders anywhere in the Continental United States (lower 48 U.S. States).
Sales Tax Savings: You only pay sales tax if you are located in our home state of Texas.
Our Satisfaction Guarantee: At Electric Fireplaces Inc we want you to be satisfied with your purchase and enjoy it for many years to come. We are fortunate to be partnered with some of the top brands in the industry and therefore our products are of the highest quality. We offer our Satisfaction Guarantee with our 30 Day Return Policy. We ask that you please contact us for instructions and return authorization instructions within 30 days of your purchase. We also ask that you return the item in the original packaging, with all original content and in sellable condition.
Price Match Guarantee:If you find any Electric Fireplace model that we carry at a cheaper price, we will match and possibly beat it (must be sold by an authorized reseller/dealer/distributor of the manufacturer). We reserve the right to verify the authorization of the reseller.
Excellent Customer Service:We strive to be the best in industry with our customer service and satisfaction. That's why from the moment you first contact us we will give you the best advice and guidance and help you find the perfect fit for your budget.
Authorized On-Line Dealer:It is very important you purchase from a trustworthy source that manufacturers endorse and have authorized to sell their products. We are authorized dealers for all the brands we represent which means that we have direct relationships with each manufacturer concerning warranty, regulated pricing and service issues. Unfortunately there are a lot of unauthorized retailers out there and they cannot provide or guarantee resolutions with warranty and service. It is always safer to purchase and work with an authorized dealer when you are making your purchase.
Top Authorized Dealer
(866) 966-9687
Owners Manual