Here at Electric Fireplaces Inc, we want to offer you the best prices online.
If you find a lower price for the exact same item elsewhere on line or at a local retailer we will match or beat that price. Please note this does not apply to all products in the store.
For the fastest way to achieve this please contact us at (866) 966-9687 or via Live Chat.
For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.
Electric Fireplaces Inc is committed to providing the most outstanding and personalized customer service in our industry. Our friendly and helpful service team members are experts in electric fireplace specification and selection. Our team is empowered to make your experience a positive one.
If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.
Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach out to you via email or phone and you may choose to either wait or see if their is another option that suits you.
Please allow 1-3 days for processing your order.
Shipping
We ship to the lower 48 continental United States only at this time.
Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping questions, feel free to ask on the chat or email us at support@electricfireplacesinc.com.
We will send tracking information by email the same day the shipping tracking number is created and available.
Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM(S). Signing for the receipt of a damaged product removes the liability of the shipping company and Electric Fireplaces Inc. Once you accept your shipment as non-damage, your item is your property.
Shipping timeline is an estimate. Please call or message us for precise ETAs.
Modern Flames Orion 100" Multi Heliovision Linear Electric Fireplace
The Modern Flames Orion 100” Multi Heliovision Fireplace is one of the largest models in its line, offering a striking design combined with versatile installation options. It can be installed as a front view, left or right corner, or bay unit, fitting nearly any space or layout. Designed primarily for built-in in-wall setups, it can also be wall-mounted for simpler DIY installation.
The advanced Heliovision flame effect creates a three-dimensional flame display with three patterns, multiple colors, and adjustable speeds. An integrated crackling sound system enhances the realistic fire experience. The built-in heater delivers 5,000 or 10,000 BTUs, warming areas from 400 to 800 square feet. For year-round enjoyment, the heater can be turned off while maintaining the flame ambiance. Control is easy via the included remote or a feature-rich WiFi app, allowing adjustment of temperature, flames, colors, lighting, and sounds from your smart device.
Features:
Multiple installation options - Built-In or Wall Mounted (additional construction is required to finish off the fireplace)
Advanced Heliovision Flame Technology provides you with an ultra-realistic, multi-dimensional, premium electric fireplace
Customize the flames for a truly unique experience with 3 flame patterns (gas, wood, hybrid) and 6 flame colors (yellow, orange, blue, green, purple, white)
Adjust the flame speed, downlight color (10 colors and fade option), and ember bed lighting (10 colors and fade option) to fit your mood
Reflective black crushed glass and Western driftwood logs included for a modern look
Ambient crackling sounds adds an extra realistic touch
Choose how you operate the fireplace - from the multi-fuction control (included), with the full-feature touch controls, or through the Modern Flames WiFi-controlled app
High efficiency PTC ceramic heater can provide supplemental heat up to 500 sq.ft. (5000 BTUs) or up to 1000 sq. ft. (10000 BTUs)
Includes one of the industry's best manufacturer warranties - 5 years
What's Included?
Modern Flames 100" Linear Electric Fireplace
Multi-Function Remote
5 Year Warranty
Specs
Feature
Details
Installation
Front View, Left Corner, Right Corner, Bay
Built-In Clean Face or Wall Mount
Wall Mount installs flush to wall with flames offset only 1-½"
In the unlikely event of a problem occurring due to a manufacturing fault within 24 months from the date of purchase of the fireplace, parts will be supplied for repair of the product of the product will be replaced free of charge. Repair or replacement is at the option of Modern Flames.
Defects must be brought to the attention of Modern Flames Technical Service Department by contacting Modern Flames at 877-268-9353 or 3423 E. Atlanta Ave., Phoenix, AZ 85040. Please have proof of purchase, catalogue/model, and serial numbers available when calling. Limited warranty requires a proof of purchase of the product.
What this limited warranty does not cover
This limited warranty does not cover consumable items such as the bulbs and the fuses which have a limited lifespan.
This limited warranty does not apply to products that have been repaired (except by Modern Flames or its authorized service representatives) or otherwise altered. This warranty does further not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, water damage, improper maintenance or handling, or operation with an incorrect power source.
Electric Fireplaces Inc offers FREE Shipping on all purchases anywhere in the continental USA (lower 48 U.S. states).
Items are processed within 2-3 business days. Some items ship same day if ordered before 12PM CST
Shipping times may vary based on the product(s) and manufacturer lead time and depending on the final destination. All items are delivered via FedEx, UPS, USPS or by a reputable Freight Carrier.
Shipping Dimensions over 50” Wide or 100 lbs will be shipped via Freight Carrier the carrier will contact you to arrange delivery time.
Items below 50” Wide & 100 lbs will be shipped via UPS or FedEx small package.
Freight Shipments are Curbside Delivery in a residential area. You may/will need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport but not required to do so. If you require Inside Delivery, please notify us at the time of placing your order. E-Mail: support@electricfireplacesinc.com (additional fee applies for Inside Delivery).
Please inspect carefully the carton and contents of your product when it arrives. If the product is damaged, document it on the driver's delivery receipt and contact us immediately (E-Mail: support@electricfireplacesinc.com) no later than 24 hours from delivery time. We cannot accept responsibility for a damaged shipment if it is not noted as such on the driver's delivery receipt. Damage must be noted at the time of delivery.
*All Order Cancellations Must Be Done 24 Hrs After Placing Order - After that period the Return Policy takes effect.
All About The Customer: Electric Fireplaces Inc is dedicated to serving you the customer and providing you with the absolute best shopping experience. As a company our future is built on solid relationships and happy, satisfied customers. We are building for the future not just a business.
FREE Shipping: We offer free shipping on all orders anywhere in the Continental United States (lower 48 U.S. States).
Sales Tax Savings: You only pay sales tax if you are located in our home state of Texas.
Our Satisfaction Guarantee: At Electric Fireplaces Inc we want you to be satisfied with your purchase and enjoy it for many years to come. We are fortunate to be partnered with some of the top brands in the industry and therefore our products are of the highest quality. We offer our Satisfaction Guarantee with our 30 Day Return Policy. We ask that you please contact us for instructions and return authorization instructions within 30 days of your purchase. We also ask that you return the item in the original packaging, with all original content and in sellable condition.
Price Match Guarantee:If you find any Electric Fireplace model that we carry at a cheaper price, we will match and possibly beat it (must be sold by an authorized reseller/dealer/distributor of the manufacturer). We reserve the right to verify the authorization of the reseller.
Excellent Customer Service:We strive to be the best in industry with our customer service and satisfaction. That's why from the moment you first contact us we will give you the best advice and guidance and help you find the perfect fit for your budget.
Authorized On-Line Dealer:It is very important you purchase from a trustworthy source that manufacturers endorse and have authorized to sell their products. We are authorized dealers for all the brands we represent which means that we have direct relationships with each manufacturer concerning warranty, regulated pricing and service issues. Unfortunately there are a lot of unauthorized retailers out there and they cannot provide or guarantee resolutions with warranty and service. It is always safer to purchase and work with an authorized dealer when you are making your purchase.
Top Authorized Dealer
(866) 966-9687