
Dimplex IgniteXL Bold 50-In Smart Linear Electric Fireplace

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(866) 966-9687
Price Match Policy
Here at Electric Fireplaces Inc, we want to offer you the best prices online.
If you find a lower price for the exact same item elsewhere on line or at a local retailer we will match or beat that price. Please note this does not apply to all products in the store.
For the fastest way to achieve this please contact us at (866) 966-9687 or via Live Chat.
For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.
Please refer to our Price Match Policy for full details.
Returns & Refunds Policy
Electric Fireplaces Inc is committed to providing the most outstanding and personalized customer service in our industry. Our friendly and helpful service team members are experts in electric fireplace specification and selection. Our team is empowered to make your experience a positive one.
If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.
Please refer to our Returns & Refunds Policy for more details.
Shipping & Delivery
Order Processing
Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach out to you via email or phone and you may choose to either wait or see if their is another option that suits you.
Please allow 1-3 days for processing your order.
Shipping
We ship to the lower 48 continental United States only at this time.
Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping questions, feel free to ask on the chat or email us at support@electricfireplacesinc.com.
We will send tracking information by email the same day the shipping tracking number is created and available.
Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM(S). Signing for the receipt of a damaged product removes the liability of the shipping company and Electric Fireplaces Inc. Once you accept your shipment as non-damage, your item is your property.
Please refer to the full Shipping & Delivery Policy for more details.
Delivery Time
Shipping timeline is an estimate. Please call or message us for precise ETAs.